A Consumer Guide to Handling Disputes with Your Employer or Private Health Plan
A new guide from the Kaiser Family Foundation intended to "help you navigate your employer or private health plan's internal grievance procedure, as well as any external review program your state may have. The guide is not applicable, however, for resolving disputes if you have Medicare or Medicaid coverage." The guide is available both as a web document and an Adobe Acrobat file. [PULSE]