On the AAPF Family Medicine EMR listserv this week .. a quote that I think speaks volumes about why electronic medical recrords are hard to use:
"Most templates created by EMR companies are useless because they are designed backwards. They base the template on diagnosis instead of chief complaint. This doesn't work because you often don't have the diagnosis until the end of the visit unless it is for follow ups or routine. You'd think the companies would have figured this out by now, but they haven't."